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A Bury hospital, which provides inpatient mental health services, has been handed its third improvement notice by the healthcare watchdog following an inspection.
Cygnet Bury Dunes, part of Cygnet Hospital and operated by Cygnet NW Ltd, was inspected by the Care Quality Commission (CQC) in September and received an overall rating of ‘requires improvement’.
From April 2021, Cygnet Hospital has been split into three, including two other services in the borough: Cygnet Bury Forestwood and Cygnet Bury Hudson.
Forestwood was given a ‘requires improvement’ rating in August, and Hudson was placed in special measures in September after patients told inspectors they did not feel ‘safe’ in the service.
Located on Buller Street, off Bolton Road, Cygnet Berry Dunes has forensic secure wards and acute and psychiatric intensive care units.
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In the latest report, the service was assessed in five overarching areas, with two areas – ‘Safe’ and ‘Effective’ – given separate ratings of ‘Requires Improvement’, and other areas given ‘Requires Improvement’. They were rated as “compassionate,” “responsive,” and “good.” LED” was rated “Good”.
Inspectors also provided separate ratings for the hospital’s two major services. The first was an acute care unit for working-age adults and a psychiatric intensive care unit, which was given an overall rating of ‘good’.
Inspectors found the services provided “safe care” and ward staff “worked well together as a multidisciplinary team”.
The report, published last week, states: “The ward team included, or had access to, all the specialists needed to meet the needs of patients on the ward.
“Managers have ensured that these staff receive training, supervision and assessment.
“Ward staff worked well as a multidisciplinary team and with those outside the ward who had a role in providing aftercare.”
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However, CQC inspectors gave the forensic inpatient and safety unit an overall rating of ‘requires improvement’, saying the risks identified by staff in the assessment were not always being reduced or regularly reviewed. Stated.
The report added: “Although the service had sufficient nursing and support staff to keep patients safe, not all staff were able to communicate with patients and meet all individual needs.” added.
Commenting on the report, published by the CQC on Thursday 8 December, a spokesperson for Cygnet Berry Dunes said: We recognize that there is room for improvement and have already begun addressing the points raised by regulators.
“This report praised the kind and caring nature of our staff and recognized the active involvement of patients, families and carers in care decisions.
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“It was also emphasized that patients have access to specialist treatment and that staff receive the necessary training, supervision and assessment to meet the needs of service users.
“Patient safety is always our top priority and we take all feedback seriously. Since the inspection took place, we have taken steps to improve the areas highlighted and will continue to do so. We remain committed to providing the highest standards of care.
“We look forward to demonstrating the improvement at our next inspection.”
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