Worcester care home inspection reveals ‘risk of harm’ to residents

Inspire Neurocare Worcester has been inspected by the Care Quality Commission. (Image: Street View)

Residents at a city care home were “at risk of harm”, the latest inspection report has found.

Inspire Neurocare Worcester was inspected by the Care Quality Commission (CQC) after concerns were raised about medicines, staffing and pressure care.

Independent regulators found the home failed to ensure residents received their medications, left prescriptions signed that weren’t given to residents, and that medications such as insulin were not stored securely. did.

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The care home, on Oldbury Road, cared for 29 people and had undergone the necessary improvement assessments, but was rated as insufficiently safe.

The CQC also found that staff did not always receive the necessary training.

Inspire Neurocare Worcester said it had already put in place a strong plan of action to address the issues raised, including staff training and an overhaul of its core governance systems.

A CQC spokesperson said: “During our last inspection, we rated this important question (Are our services safe?) as Good.

“The evaluation has changed to inappropriate during this inspection.

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“This meant people were unsafe and at risk of avoidable harm.

“The systems and processes that manage people’s medicines are not always effective, do not always support people to receive medicines safely, and place people at risk of potential harm. Masu.

“Governance monitoring and quality assurance systems were not robust enough to identify shortcomings and drive improvements.”

The report added that the home management was responsive to inspection results and feedback and took action during and after the inspection.

A spokesperson for Inspire Neurocare Worcester said: “The safety and well-being of all our residents is our top priority and our dedicated care team provides the highest quality complex care at Inspire Neurocare Worcester. We are always striving to provide the best care.”

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“However, we can confirm that a recent Care Quality Commission (CQC) inspection found that the service required some improvements.

“We have appointed new members to our regional leadership team and we are confident that these changes are already having a significant positive impact.

“As a team, we remain committed to our residents and their families and are committed to providing the highest standards of service every day.”

Inspire Neurocare provides specialist neurorehabilitation and support to people aged 18 and over living with brain injuries, spinal injuries, neurological disorders, symptoms and conditions.