Bradford Hospice staff should be ‘very proud’ of the care they provide

Hospice staff celebrate (Image: Newsquest)

A BRADFORD hospice has been rated ‘outstanding’ following a recent inspection.

The Care Quality Commission (CQC) visited Marie Curie Hospice and Yorkshire Community Services in the Birkenend area of ​​Bradford, along with facilities in Newcastle.

Bradford’s hospice has improved from ‘good’ to ‘outstanding’ due to its overall responsiveness and good leadership.

Safety, effectiveness and compassion were once again rated ‘good’.

CQC said other providers should consider whether they can learn anything.

Sue Hogston, head of nursing and quality at Marie Curie Hospital in Yorkshire, said: “We are delighted with this report, which confirms what we passionately believe is that Marie Curie Hospice Bradford and its community services are a true jewel for people. It’s a thing of Bradford and Yorkshire.

“This report highlights how our staff goes above and beyond to meet the needs of individual patients while consistently providing specialized palliative care both in hospice and in patients’ homes. I’m especially pleased that we’ve shed some light on this.”

Inspectors found in both hospices:

• Staff provided high standards of care and treatment and provided pain relief to people when needed.

• The involvement of other organizations and the community was essential to planning the service and ensuring that it met the needs of the community.

• People now have access to both hospices when needed.

• Leaders were committed to providing high quality service and fostered an open culture. They used reliable information systems to run the service well and supported staff skills development.

CQC Northern Operations Deputy Director Sheila Grant said:

“During these difficult times, we know that our staff are working hard to provide people with high standards of care, as well as provide emotional support to those closest to them.

“We heard that Marie Curie Hospice and Yorkshire Community Services have introduced magical gardens in their services.

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“This was to support children who may have experienced bereavement or who may be spending time with a sick relative in a hospice.Staff say this has helped , it has created an opportunity to start conversations about difficult topics, such as coping with loss and emotions around death and dying.

“All staff should take great pride in the care they provide to people and their families.

“They are clearly working hard to provide excellent care, and other health care providers should look at this report to see if they can learn anything.”