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Patient records were “easily accessible” at the hospital being investigated for allegedly “hacking” into Duchess Kate’s private documents.
Three London Clinic employees are currently under investigation over claims they were suspended for trying to access a 42-year-old man’s medical records on Wednesday night (March 20).
A Care Quality Commission report concluded that Duchess Kate’s records were “kept securely” at the London clinic where she stayed for nearly two weeks in January following abdominal surgery, it has been revealed. The report adds the following: process. Records were clear, up-to-date, kept securely and easily available to all staff providing care. ”
The assessment, published in September 2021, added: “Patient records were kept in paper format and also electronically.
“Paper-based records were kept securely in a clock cupboard at the nursing station. Staff had easy access to patient records.
“We reviewed eight patient records across the inpatient surgical ward and pre-assessment department. Patient records were detailed and staff signed and dated all records.
“All inpatient records included a care plan identifying all care needs. Care plans were reviewed as needed.”
According to MailOnline, the unannounced CQC inspection took place in June 2021 after the watchdog “received information giving rise to concerns about the safety and quality of the service”.
The report added: “These concerns stem from several incidents that never happened, significant incidents, and numerous whistleblowing reports regarding staffing and culture.”
The CQC report gave the clinic an overall rating of ‘good’ but found that leadership and governance required improvement.
Hospital bosses refused to confirm when they first became aware of allegations that staff had tried to access Duchess Kate’s medical records.
He also declined to confirm whether anyone had been suspended or whether their personal information had been accessed.
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