Bolton Health Trust provides excellent support for patients with disabilities

Bolton Trust provides above-average non-clinical support for patients with disabilities (Image: PA/Radar)

Bolton NHS Foundation Trust is providing above-average non-clinical support to patients with disabilities, new figures show.

The Patient-led Assessment of Care Environment is an annual survey of NHS patients that reviews the care they receive across a range of topics, including privacy, food and cleanliness.

It said Bolton NHS Foundation Trust scored 94 per cent for the non-clinical support it provided to disabled patients in 2022-23.

This was up from the previous year, when disability services were rated 86%.

The figures also showed that non-clinical support for people with dementia at the Bolton Trust was 90 per cent.

The food served received a score of 94% and the cleanliness of the facility was rated perfect.

Across England, 84% of disabled patients were satisfied with the level of non-clinical care they received last year, up slightly from 83% in 2022.

Non-clinical support includes accessibility, clear signage, and other measures to support the needs of patients with disabilities.

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Leanne Robinson, deputy chief nurse at Bolton NHS Foundation Trust, said: “Patient care is our number one priority and our staff are extremely dedicated to caring for our patients while providing the highest level of service. .

“In addition to addressing the medical issues that patients face, we especially need to increase support from us so that patients feel safe, protected, and in an environment that is conducive to their recovery. It is very important to support.

“We are very pleased to hear feedback that the non-clinical support we provide to patients with disabilities is above the national average. We always strive to adapt the care we provide to suit the needs of our visitors, but we also always strive to improve the way we achieve this.”

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Andy Morgan, Conservative Party health and social welfare spokesperson, said: “This is really good news for patients at Royal Bolton Hospital who may require additional care.

“This patient-driven rating is a true indicator of patient experience and has many benefits for both users and providers, including improved outcomes, improved quality of care, and increased overall satisfaction with the overall healthcare experience. brings.

“I would like to extend my heartfelt congratulations to the entire hospital team for achieving such a high score.”

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