Limitless Travel is hiring a Care Manager – CQC Registered Manager in Birmingham, UK

Change your life one vacation at a time with endless travel!

Are you an experienced and committed leader in the care industry, ideally CQC registered? Passionate about providing excellent care services and positively impacting the lives of people with disabilities If so, please join us on our amazing adventure.

As a CQC Registered Care Manager, you will play a key role overseeing all care functions at Limitless Travel, ensuring the highest standards of care and customer service are maintained.

In your role, you will help shape the future of disability travel and make the dreams of countless people a reality. If you’re looking for a role that’s more than just a regular job, offering a sense of accomplishment, growth and the chance to leave a lasting impact, Limitless Travel is for you. Step into a world of endless possibilities – let’s journey beyond limits together.

Who is Limitless Travel?

Imagine a world where age, disability, and impairment are no barriers to exploring the world’s wonders. At Limitless Travel, we’re turning this vision into reality. We are an innovative travel company dedicated to providing special vacations for people with disabilities, mobility challenges, seniors and their friends, families and caregivers.

Our mission is to enable our guests to explore the world and create memories that will last a lifetime. As we continue to grow and fulfill our mission, we are seeking a Registered Manager to help make your travel dreams come true.

This is a unique, important, and difficult challenge that no one has ever attempted before. To succeed where other companies have not, we must be better than them and continually evolve. If you think you can help us and contribute to our mission, we’d love to hear from you.

As a Registered Care Manager, you will:

• Care quality assurance: Developing, implementing, auditing and reviewing quality standards to ensure that minimum CQC levels of care and support are provided to travelers.

• Recruitment and onboarding: Responsible for recruitment, onboarding, training, development, evaluation, and providing feedback to the on-tour team of caregivers and tour managers. Identify and attract top talent and develop a skilled and motivated care workforce.

• Monitoring care delivery: Oversee the provision of care on tour and ensure excellent service and support to our guests. Manage the rental of necessary equipment for guests and be available to immediately address any issues or concerns that may arise during the tour.

• Policy and standards development: Establishing Limitless Travel as a leader and innovator in the care industry, developing and refining care policies and standards. Stay up to date with best practices and regulations to ensure compliance and continuously enhance your care services.

• Supervision of learning and development; This includes setting required qualification and learning standards for carers on tour and managing compliance.

• Care and support expertise: In-house care We provide support, expertise and advice to other departments working collaboratively to ensure care is delivered at all levels within the company.

• CQC Registration Manager: Care Quality Commission Registration Manager role and other compliance roles related to the geography of tour provision.

What you bring to our amazing organization:

• Experienced in the care industry with a minimum of 10 years of experience.
• At least 5 years’ experience as a CQC Registered Care Manager. Ideally experience in a home care setting, assisted living, agency, care home or position involving management of care staff, care plans and service delivery.
• Deep understanding of care coordination, customer service, and care delivery best practices.
• Experience supervising and auditing the quality of remote services using a variety of auditing systems.
• Experience managing remotely based caregivers (e.g. in a home care agency setting).
• Excellent leadership and management skills, ability to inspire and develop teams to achieve excellent results.
• Strong organizational and problem-solving skills, keen eye for detail, and a commitment to continuous improvement.
• Strong communication and interpersonal skills enable you to collaborate effectively with internal teams and external stakeholders.
• A professional, ambitious and passionate approach to meaningfully impacting the lives of people with disabilities through travel.
• Experience using a variety of computer systems to plan, deliver, and review services, including communicating with remote caregivers.
• Experience providing after-hours on-call phone support.

What we offer you:

• Mission-Driven Environment: Join a company dedicated to changing the lives of people with disabilities by providing exceptional care and travel experiences.
• Leadership Opportunity: Lead in shaping and advancing the care function, setting industry standards and making a lasting impact.
• Professional Development: Strengthen your leadership and management skills and stay at the forefront of developments in the care industry.
• Competitive Compensation: Receive a competitive salary package commensurate with your expertise and the importance of your role.
• Hybrid work (work in the office on Mondays, Wednesdays, and Fridays)
• 25 days holiday
• Additional birthday leave
• Competitive base salary
• opportunity to travel
• contributory pension system
• Industry-leading training
• Prospects for actual growth and career advancement
• Collaborative working environment with a motivated and ambitious team
• Regular prizes and recognition for outstanding performance
• Custard Factory’s modern office space in the vibrant heart of Birmingham. It is surrounded by powerful start-ups and corporations.
• Casual dress code for a relaxed work atmosphere

Occupation: lifetime employment

schedule: Monday through Friday

salary: £40,000-£45,000

Commuting/movement possible: The Custard Factory, Gibb Street, Digbeth, Birmingham, B9 4AA

hybrid working: Office days are Monday, Wednesday, and Friday.

How to apply:

If you’re ready to embark on an exciting journey with Limitless Travel and make travel accessible to everyone, we encourage you to apply for the Registered Manager position. Click to apply and fill out the application form (approximately 15-20 minutes)

Please note: Due to the nature of our work, all successful applicants will be subject to a background check, including criminal history and identification information.

Understand our unique culture before applying:

The culture here at Limitless Travel is one of continuous learning and embodies our beliefs and values. We understand that work is only one part of life, but it consumes a lot of our time. That’s why we want to ensure that the time spent here brings each of our colleagues a sense of purpose, fulfillment and personal growth. If possible, we would like to have a little fun while doing it.

Just as we’re obsessed with our customers, we’re obsessed with making sure Limitless Travel is a place our team wants to work. Without all of our colleagues here, we wouldn’t be able to provide our customers with the products and services we want. So helping our colleagues feel supported, growing and recognized is part of achieving our mission. We encourage our colleagues to do so. If you have an idea, go for it. Please improve if there is room for improvement. And if you see something wrong, don’t be afraid to say it. We are all here to grow and get better, so don’t let our feelings get hurt.

We celebrate victories, reflect on defeats, ask what went wrong, and come up with solutions for what to do next time. It’s all a team effort and everyone’s voice is welcome. We are not afraid of failure. Change doesn’t happen without taking risks, and there are many changes to be made.

As part of your role, you will therefore be expected to report to work on time and ensure that illnesses are reported correctly. Be conscious of your attitude towards others both inside and outside of your business and make sure it is consistent with your Limitless attitude. You are also responsible for taking care of all equipment and reporting any problems, as well as the surrounding environment. We can only create a comfortable workplace if everyone contributes to maintaining it.

Would you like to join us?