Colchester care home remains in special measures for 15 months after inadequate assessment

Inspected – Neyland Lodge (Image: Google Street View/Pexels)

A care home with “widespread and serious” failings in leadership could be shut down after the latest inspection.

Care Quality Commission (CQC) inspectors have judged Neyland Lodge, which will be placed in special measures from December 2022, to be “inadequate”, a report published on Monday revealed.

The care home in Neyland Road, Mile End, Colchester, was caring for six people with learning disabilities and mental health needs when it was visited by inspectors in December.

The CQC said those it interviewed were “satisfied with the service” but inspectors felt residents were “not living full and meaningful daily lives that promote good health”.

Care Home – Neyland Lodge (Neyland Road, Mile End, Colchester) (Image: Google)

This was because they did not receive adequate support to maximize their independence, the report added.

The inspection focused on two areas: safety and leadership, both of which were rated “inadequate.”

Despite a previous inspection finding “a high number of incidents requiring police intervention”, it was found there was no policy in place to provide guidance on how to deal with “escalating behavior”. .

Inspectors also criticized the nursing home for securing fire evacuation bags to the wall with combination locks that “took several minutes to unlock.”

After it was unlocked, CQC discovered it was missing vital equipment such as a first aid kit and torch.

Why is Neyland Lodge closing?

The CQC says the maximum period for which adult social care services will be in special measures is usually “not more than 12 months”.

A negative assessment in any area of ​​the re-examination could result in enforcement action, including cancellation of the care provider’s registration.

Sarah Reid, director of Reid Care Services, which runs Neyland Lodge, feels the hard work of her team is not being noticed.

She said: “I disagree with her CQC report and did not recognize the improvements made within the service.

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“Staff levels are consistent and all residents lead full and meaningful lives.

“We continue to improve our services every day and are confident that everyone in our care is happy and well looked after.”

She thanked the nearby community for supporting the care home and making residents feel “accepted and valued”.